Merchandise may be exchanged or returned for refund with your original sales receipt within 14 days of purchase, if in saleable condition.
Headsets/headphones, ear buds and any product that contains the previous listed listening devices, may be exchanged or returned for refund with your original sales receipt if unopened. Defective merchandise may only be exchanged for the identical product.
Special orders, custom orders, shipping charges and clearance items are non-refundable.
Refunds are based on your original method of payment, except that a check will be processed and issued within 14 business days in lieu of cash refunds.